Archived Posts » 60,595,333
Great Customer Service Experience
3/15/2012 4:29:54 AM
I recently ordered two slings and noticed that only one arrived with my order.
I emailed customer service and received a response within a few days.
The rep apologized for the delay in getting back to me and explained that the sling I ordered was on backordered. The rep upgraded the model of my sling and it shipped out right away.
It looks like PSA is starting to get a handle on the order volume with the appropriate manpower.
Thank you PSA.
I emailed customer service and received a response within a few days.
The rep apologized for the delay in getting back to me and explained that the sling I ordered was on backordered. The rep upgraded the model of my sling and it shipped out right away.
It looks like PSA is starting to get a handle on the order volume with the appropriate manpower.
Thank you PSA.
3/15/2012 9:53:11 PM
Did the shipping invoice indicate a backorder?
if not, that would have saved manpower to answer a question....
'maybe'
if not, that would have saved manpower to answer a question....
'maybe'
3/15/2012 10:25:48 PM
No backorder indicated. The order just arrived short.
